Terms & Conditions

Last updated: January 19, 2025

1. Introduction

Welcome to Intellush. These Terms and Conditions ("Terms") govern your access to and use of Intellush's website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Service. We may update these Terms from time to time, and continued use of the Service constitutes acceptance of any changes.

2. Definitions

  • "Service" refers to Intellush's platform, including the website, API, and all related services.
  • "User" or "You" refers to any individual or entity using the Service.
  • "Content" refers to summaries, classifications, and other data generated by our AI systems.
  • "Subscription" refers to paid access to premium features.
  • "We," "Us," or "Our" refers to Intellush and its affiliates.

3. Subscription Plans & Pricing

3.1 Available Plans

Intellush offers three subscription tiers:

  • Basic (Free): 5 YouTube channels, 3 channel swaps per week, AI-powered summaries
  • Premium ($9.99/month or $99/year): 20 YouTube channels, unlimited channel swaps, priority processing, advanced filters, email digests
  • Premium Pro ($19.99/month or $199/year): 50 YouTube channels, unlimited channel swaps, export feeds, API access (beta), priority support

3.2 Payment Processing

All payments are processed securely through Paddle.com, our Merchant of Record. Paddle handles all billing, payment processing, tax calculation, and compliance globally. By subscribing, you agree to Paddle's terms of service.

3.3 Billing Cycles

Subscriptions are billed monthly or annually based on your selected plan. Annual plans provide a 17% discount compared to monthly billing. Your subscription will automatically renew at the end of each billing period unless canceled.

3.4 Price Changes

We reserve the right to change subscription prices at any time. Existing subscribers will be notified at least 30 days in advance of any price changes and will be grandfathered at their current price until the end of their current billing period.

4. Refund Policy

4.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all paid subscriptions (Premium and Premium Pro). If you're not satisfied with the Service within the first 30 days of your subscription, you may request a full refund.

4.2 How to Request a Refund

To request a refund, please contact our support team at support@intellush.com within 30 days of your initial payment. Include your account email and a brief explanation (optional).

4.3 Refund Processing

Approved refunds will be processed within 5-7 business days. Refunds are issued to the original payment method used for the subscription. Please note that refunds after the 30-day period are at our sole discretion.

4.4 Annual Subscriptions

Annual subscriptions are eligible for a full refund within 30 days of the initial purchase. After 30 days, annual subscriptions are non-refundable but can be canceled to prevent auto-renewal.

5. Cancellation Policy

5.1 How to Cancel

You can cancel your subscription at any time through the Paddle Customer Portal (accessible from your account settings) or by contacting our support team at support@intellush.com.

5.2 Access After Cancellation

If you cancel your subscription, you will retain access to premium features until the end of your current billing period. After that, your account will automatically downgrade to the Basic (free) tier.

5.3 No Partial Refunds

Cancellations do not result in partial refunds for the remaining billing period, except as specified in Section 4 (Refund Policy).

6. User Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or security breach.

6.2 Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You may not:

  • Abuse, harass, or harm others through the Service
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Use the Service to distribute malware, spam, or other harmful content
  • Violate any applicable laws or regulations
  • Scrape, crawl, or reverse engineer the Service without permission

6.3 Content Usage

The AI-generated summaries and classifications provided by Intellush are for informational purposes only. You are responsible for verifying the accuracy of any information before relying on it for critical decisions.

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of Intellush and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of the Service without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Intellush shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or similar that may be transmitted to or through the Service by any third party
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Kenya.

12. Contact Information

If you have any questions about these Terms, please contact us: